Shipping, Delivery and Click & Collect
Shipping
Please be careful at checkout that you tick correct box for post costs under $150 as if you tick 'Pick up in Store' but want it posted then this means you will be contacted to pay $15.00 post & pay by Credit Card over the phone or an EFT to our bank account & it is just inconvenient to you when this happens.- Free standard delivery within Australia on orders over $150.
- For orders under $150, a minimum charge of $15 will apply, depending on the size and weight of the parcel.
- You will receive an email from us once your purchase has been dispatched with a tracking number from Australia Post (austpost.com.au/track)
Do I need to be home when my parcel is delivered?
If your home or business is unattended, Australia Post will leave a card to notify you that they have attempted to deliver your parcel. We suggest having your orders delivered to an address where someone will be present or giving ‘Authority to leave’.
This will ensure that you receive your parcel on time and minimise hiccups.
Tip: If you work during business hours, then your workplace address might be a better option.
Can you ship to PO Box and Parcel Locker locations?
Sure, you can get your order shipped to PO boxes and Parcel Locker addresses but there is no available express shipping option for such instances.
Delivery
- All products purchased are despatched on the day if possible.
- Please allow 3 – 7 business days (excluding public holidays) for standard delivery.
- All deliveries will be sent via Australia Post.
Click & Collect
We are happy to offer this service to local customers that live nearby.
This is a free service that lets you place your order online, then choose to pick up in store in Griffith NSW.
Your order in most cases will be ready to pick up in store within 2-3 hours of placing your order online after confirmation from us.
When you place an order and proceed to checkout, select the Click & Collect option under the delivery and follow the instructions.
Contact for online queries
Phone: 02 6962 3137
Address: 296 Banna Avenue, Griffith NSW 2680
Hours: 10am – 4pm, Monday to Friday